Our principles
We are as selective about our clients as our clients are selective about their partners. To generate real outcomes, values and operating principles must be aligned between client and consultant. Here is what we believe in, what you can expect, and what you will get from LAI.
Deep knowledge and expertise
LAI has a deep, profound knowledge of human nature and organizational dynamics– where conflicts can occur and how to solve them, what works and what does not. They’ve seen it all, lived it all, and done it all.
Chief Executive Officer, Investments"LAI has a wealth of experience. They've worked with big companies and small companies – and have lots of stories to tell about situations that are pertinent."
Brutal honesty
We don’t pull punches. The best way to change and improve is to be unafraid of dealing with reality. We’re objective truth-seekers driven by the need to uncover the uncomfortable truths that get in the way of excellence. Only then can we make a plan to go forward.
Head of Research, Financial Services“I’ve come across many consultants. LAI is really quite unique because of their outward personality and honesty. It’s really that honesty that makes all the difference. You never have the idea you’re being consulted.”
Outcomes-obsessed
Identifying problems and assessing them honestly and directly is important. However, to fully enact positive change, you must provide the know-how and next steps to solve those problems. LAI is skilled both at assessing barriers and opportunities and creating actionable next steps that lead to real outcomes.
Chief IP Counsel, Pharmaceuticals "They know what works for the audience. The trick is coming up with the advice and changing things that actually make a difference."
Trusted partnership
LAI values enduring engagements with clients who become partners over years, even decades, of successful interactions. LAI is high touch and personalized – driven by integrity, trust, and shared passion for winning.
Chief Operating Officer, Financial Services"We’ve worked with them for so long that we view them as partners. We partner with them around leadership, talent, coaching, and feedback.”
Global scope
LAI has the platform resources and global savvy to counsel and execute anywhere in the world — and we have. Whether your organizational challenge is in South Bend, Indiana; Gurugama, India; Shanghai, China; Cork, Ireland; or Johannesburg, South Africa — we can help. With a global network of consultants — many multi-lingual — and decades of experience delivering solutions to multinationals and navigating cultural nuance, borders are not barriers to LAI.
Executive, Financial Services"They're global. We've had engagements in Asia, India, France – this is very important. They're very skilled at bridging the cultural gaps."